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Behind

Built for restaurants

Better benefitsBetter shifts

Employee care, everyday perks, and leadership tools

Explore Behind

We’re building one place to support your team and run the day.

A miniature cutaway restaurant shows guests in the dining room and the staff, kitchen, and manager working behind the service.

What Behind is

One platform. Two connected experiences

Benefits for the people on your team. Tools for the people leading it. Connected in Behind, with private support kept separate

For your team

Support beyond the shift

Care, everyday savings, and financial resources, designed for hospitality workers, including part-time teams and variable hours.

A small sculpted clay figure of a restaurant server in a sage apron looking at a phone.

For operators

A Leadership Tool

See what changed, find approved answers, and assign the next step without digging through documents and group chats.

Support your people. Stay on top of the work

Why now

Different work. Different benefit needs

Part-time work, limited coverage, and tight margins make traditional benefits a difficult fit. Behind starts with those realities

48.2%
of accommodation and food-services workers are part-time.

Statistics Canada, Labour Force Survey, sector data cited in Behind’s Industry Thesis.

≈20%
estimated workplace medical or dental coverage in the sector.

Sector estimate described and qualified in Behind’s Industry Thesis.

≈2.5%
average net margin among Canadian restaurants in the referenced revenue range.

ISED Financial Performance Data, NAICS 7225, 2024.

Shared administration and provider relationships could make support more practical for independent restaurants. That’s the model we’re developing.

For your team

More support. On and off shift

Four areas of support, designed around hospitality work. Services, eligibility, and pricing will be confirmed with providers before launch

Product concept. Providers, pricing, and eligibility to be confirmed.

  1. A clay figure of a hospitality worker leaving a late shift, pausing under a doorway lamp on a quiet night street to look at a phone.
  2. A clay figure of a hospitality worker waiting at a streetcar stop outside a restaurant in daylight, with a gym bag at their feet.
  3. A clay figure of a hospitality worker at a small kitchen table with tea, a notebook and a young potted plant.
  4. A clay figure of a hospitality worker stretching on a small balcony in morning light beside potted herbs and a bowl of fruit.

Long-term goal

Change restaurants. Keep your support

We’re working toward benefits that follow workers between participating restaurants. Portability is not yet available and depends on carrier agreements and eligibility.

For operators

Know what needs your attention

Briefs, approved answers, and clear follow-ups across five management pillars. Built to work alongside your restaurant’s existing systems

  • Staff Excellence
  • Communications
  • HR
  • Maintenance
  • Reputation

Brief

Know what changed

Daily and weekly priorities in one view: team readiness, communications, maintenance, and guest feedback. See what needs attention before service.

Butler

Find the answer

Ask a question and find the approved SOP, policy, or training material, without searching folders and group chats.

Command Centre

Decide what happens next

Review proposed actions, assign owners, and set deadlines. Approve, change, or reject each action, with a record of the decision.

Behind proposes. You decide

Through every service

  1. Check training and certifications, share the pre-shift Brief, and confirm who’s responsible for opening.

    • Staff knowledge
    • Training
    • Certifications
    • SOPs
    • Communications
    • Opening responsibilities

  2. Find approved answers, share team updates, and escalate equipment issues. Managers review and approve the next action.

    • Approved SOPs
    • Issue escalation
    • Maintenance
    • Team communication
    • Manager approvals

  3. Record incidents, review guest feedback, complete HR follow-ups, and leave tomorrow’s team a clear handover.

    • HR records
    • Discipline and acknowledgements
    • Reputation
    • Guest feedback
    • Maintenance history
    • Follow-through

Better together

One place for the whole team

Managers start with the day’s priorities. Staff come for care, resources, and everyday value. Both use Behind, with separate access to personal services

Clearer communication at work. Practical support beyond it

Clay restaurant scene with a team member using her phone in a quiet staff nook and a manager reviewing a tablet at the kitchen pass

How it works

From setup to the next shift

  1. 01
    A small clay restaurant doorway with a key resting on the step.

    Join Behind

    One platform for your restaurant’s employee support and daily management tools, with separate staff and manager experiences.

  2. 02
    A folded clay apron beside a small stack of documents.

    Add your team and documents

    Bring in staff, approved SOPs, and policies. Connect existing systems as integrations become available.

  3. 03
    A small clay phone leaning against a clay tablet.

    Make it part of the day

    Managers review the Brief and approve actions. Staff find care, resources, and perks through their own experience.

Planned onboarding. Shaped with founding restaurants

Trust by design

Personal support stays personal

Our design separates restaurant operations from personal services. Here’s what that means for your team and your managers

  1. Clear separation

    Managers need operational and employment information. Our design keeps personal health, counselling, and financial activity within the worker and provider experience.

  2. Licensed partners

    Regulated products will come from licensed providers. Behind is not an insurer, healthcare provider, or investment adviser.

  3. You stay in control

    Behind prepares information and proposes actions. Owners and managers review, approve, and remain responsible for decisions.

  4. Provider names, coverage, eligibility, and prices will be published after agreements are finalized.
WorkerManagerLicensed providersOperational and employment information
Permitted connections. Personal services stay between the worker and provider. The manager has no line to it.

Questions

Good questions. Straight answers

Not yet. We’re developing Behind with an initial focus on Ontario restaurants. Register your interest to help shape the first release.

We’re developing care, everyday perks, financial resources, and extended health options. Final services, eligibility, and pricing depend on provider agreements and will be published when confirmed.

No. Behind is designed to work alongside existing systems, using approved information for Briefs, answers, and follow-ups. Integrations will be introduced over time.

Our design keeps personal health, counselling, and financial activity separate from management tools. Managers would access operational and employment information, not employees’ private use of personal services.

No. Regulated insurance, healthcare, and investment products will come from appropriately licensed third parties. Behind connects workers to those providers.

That’s the long-term goal, not an available feature. It depends on carrier agreements, eligibility rules, and enough participating restaurants to make portability work.

Managers need tools they use daily. Staff need support beyond work. Bringing both into Behind gives restaurants and workers a practical reason to participate.

Founding restaurants

Help shape Behind

Own or manage an Ontario restaurant? Tell us what your team needs and help shape the first release

A miniature clay restaurant shortly before opening: the dining room is set and empty while the whole team gathers near the kitchen pass as the lights come on.